FAQ page

Frequently asked questions

Most frequent questions and answers

What methods of Payment are available on the website ?

We offer the following methods of Payment: Mastercard, VISA, PayPal, EFT and AfterPay.

What is the step after purchasing a service online?

After a purchase has been made, you can either contact us or make a booking online to have your car done. Otherwise we will contact you to make an appointment.

What is the next step after a booking has been made?

After a booking has been made, we will contact you to confirm your booking either via email or phone.

I am unable to purchase a service or for any technical difficulty, who do I contact?

If the online purchase system is not working or if you experience trouble with the website at all, please contact us immediately to report the problem and we will contact technical support as soon as possible.

How can I contact you?

You can contact us on the following ways:

Our Trading Hours

Monday to Friday 8.30am – 5pm. Saturday by appointment.

Our Email – anytime

info@brillantecardetailing.com.au

Call Us

0402 202 647 | 0452 502 647

Our Technical team – Anytime

webmaster@brillantecardetailing.com.au

How can I Look at services available?

Services available are on the Home Page and the Services Page.

how can a make a booking?

Go to the “Book us” link and follow the instructions to make a booking.

Can I pre-pay for services?

Yes. You can pay for services required including Vouchers.

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